Contact Salik Support

Get assistance with your Salik account or toll system inquiries

Customer Service

Address:
Salik Customer Service
P.O. Box 118899
Dubai, UAE

Phone:
+971 4 216 4646

Operating Hours:
Sunday - Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 12:30 PM
Saturday: Closed

Emergency Support

For urgent issues:
+971 4 216 4646 (Press 9)

For accidents or road assistance:
+971 4 216 4646 (Press 2)

Outside office hours:
Emergency services available 24/7

Send Us a Message

Fill out the form below for non-urgent inquiries. We'll respond within 2 business days.

Frequently Asked Questions

How long does it take to receive my Salik tag?

Tags ordered online are typically delivered within 5-7 business days. In-person purchases at RTA centers provide immediate access.

What should I do if my tag is not working?

Visit the nearest RTA Customer Happiness Center for tag testing and replacement if necessary. You can also call our support line for troubleshooting.

Can I transfer my Salik account to a new vehicle?

Yes, account transfers are possible. Visit an RTA center with your vehicle registration documents to update your account information.

What happens if I drive through a toll without sufficient balance?

A fine will be issued to the registered vehicle owner. Ensure your account has sufficient funds to avoid penalties.